Google Cloud

Dear reader,

Welcome to the Google Cloud Hub for Schweizerische Bundesbahnen, your personal website with valuable and inspiring information.

On this hub, we have included relevant articles to share insights into how Google Cloud can be a partner in the transportation industry. You can also find out why several of our customers, such as Lufthansa and Greenwheels, decided to partner with Google Cloud.

We are looking forward to the exchange with you and are always available for questions and suggestions.

Best regards,
Your Google Cloud Team

Welcome

Our third decade of climate action: Realizing a carbon-free future

The science is clear: the world must act now if we’re going to avert the worst consequences of climate change. We are committed to doing our part.

How carbon-free is your cloud? New data lets you know

Google first achieved carbon neutrality in 2007, and since 2017 we’ve purchased enough solar and wind energy to match 100% of our global electricity consumption. Now we’re building on that progress to target a new sustainability goal: running our business on carbon-free energy 24/7, everywhere, by 2030.

Data centers are more energy efficient than ever

While Google is the world’s largest corporate purchaser of renewable energy, we’re also taking action on climate change by minimizing the amount of energy we need to use in the first place. Efficiency improvements have kept energy usage almost flat across the globe’s data centers—even as demand for cloud computing has skyrocketed.

Deliver an exceptional customer experience with Contact Center AI, now GA

Contact centers are one of the most important ways businesses respond to and meet customer needs. However, the demand for quality customer service comes with its own set of operational challenges. As a result, many businesses are embracing cloud technologies and AI to help provide better and more helpful customer experiences, more efficiently.

Conversational AI drives better customer experiences

In Cloud AI, we’ve taken Google’s groundbreaking machine learning models in speech and natural language processing and applied them to the contact center space, radically improving the customer experience while also driving down operational costs. It’s shifting the focus of contact centers from the backroom, out of sight (and mind) to the boardroom and the strategic heart of the business.

Google Cloud case

Cotral

With Google Maps Platform, Cotral is providing 200,000 daily passengers with accurate real-time travel information while reducing both costs and environmental impact. Click the logo to read more.

Google Cloud case

Lufthansa

Lufthansa Group, the world’s largest aviation group in terms of revenue, has selected Google Cloud as a strategic partner to optimize its operations performance. Lufthansa Group will combine previously disparate systems and data feeds into one unified platform by leveraging Google Cloud’s infrastructure and leading machine-learning capabilities. Click the logo to read more.

Google Cloud case

Virtuo

To keep developing innovative solutions for its growing user base of 150,000 active users, while optimizing efficiency and costs, car rental startup Virtuo has migrated to Google Cloud.

Google Cloud case

Greenwheels

Car sharing app Greenwheels doubled its customer base in two years, saw bookings soar by 60%, slashed call center bookings from 80% to 2% and developed a new wave of mobility solutions with Google Maps Platform. Click the logo to read more.

Google Cloud case

Acciona Mobility

Committed to decarbonizing the transport industry and decongesting cities, Acciona Mobility chose Google Cloud to build a scalable and reliable IT infrastructure to support its long-term vision. Click the logo to read more.