2020 Holiday Season
retail event
Dear reader,
We are looking forward to seeing you coming Wednesday during the executive roundtable of our online Nordic Get Ready for the Holidays with Google Cloud event. We are with a small group of C-level peers from the retail industry, to make sure we can speak openly about challenges and insights that the past months have provided us with.
To get you in the mood, this personal website contains some background information, information on the other attendees and on how to participate. We also provide you with the rules of the game for a great digital experience.
We look forward to seeing you on Wednesday!
Warm regards,
Mark Steel
welcome
Supporting growth and seamless online shopping for the holidays
Online retail businesses everywhere are preparing for the upcoming Christmas peak. There are three key factors to ensure optimal customer satisfaction and support growth: speed, reliability, and scalability. How can Google Cloud help achieve seamless online retail experience?
How to deliver personalized shopping experiences powered by tech
Keeping customers engaged and loyal to your organization is no small feat. The use of data, ML, and AI can help you gain an overview and enhance customer loyalty by providing personalized and convenient customer experiences. If you want to boost sales, customer experience, and customer loyalty, please keep reading.
Bridging the omnichannel gap
Omnichannel retail – the complete integration of different online and offline shopping channels – is gaining momentum. Research by Zendesk shows that 73% of shoppers believe generating sales across multiple channels is prioritized over providing a seamless customer experience. Leading to the question: how can customers be placed in the centre of your omnichannel architecture?
some background information
About us
Mark Steel, Director, Retail & CPG Strategy & Engagement, Google Cloud EMEA and Guillaume Leygues, Google Cloud Sales Engineering Manager Nordics are looking forward to welcoming you to this small, exclusive roundtable with a selected group of executives in Nordic Retail organisations.
How to attend our digital meeting
We are looking forward to our digital roundtable and we can use our help to make it a success. Please read this article for information, guidelines and practical tips.